Vina Villa S.L.

Our sole focus and objective is to provide a unified communication service to all of our customers. Businesses use VoIP to improve customer service by providing effective call routing which in turn increases access to front line personnel. An automated attendant, either as a primary or secondary option, provides our customers with the ability to access the right department of person quickly, which in turn reduces call handling times and an improved customer experience. Our innovative call forwarding option and simultaneous dialling of cell phones are a few examples of how our bespoke VoIP solutions can increase contact with front line services and sales. Multi operational sites can be linked together under the same comms platform, whether they are in the same city or country, which allows real-time access to statistics. Alternatively, centralised reception or an automated bot can be deployed to route calls to the appropriate office, driving efficiency to our customers business.
We firmly believe that you do not have to be a large corporation with an expensive phone system to enjoy the benefits of DID, at a fraction of the price we are able to offer all of our customers with unified comms, driving their business forward technologically and financially.
Our customers are paramount to the continued growth and the vision of our organisation and with this in mind, customer service will underpin all activities.